At Guscott, we often hear concerns that echo a common myth: “Heat pumps won’t keep you warm compared to a traditional boiler.” This claim, often fueled by misinformation, can understandably make homeowners question whether a heat pump is a suitable choice, especially when temperatures drop. Timely, given the cold snap we’re all feeling this week! In this short article, we’re looking to set the record straight with facts, research-backed evidence and of course, our own opinion.
Myth vs. Reality: The Truth About Heat Pump Performance
A claim published last year in the Daily Telegraph by Ross Clark suggested, “You can’t find an engineer prepared to install one of the devices in your home because, in all honesty, they know it wouldn’t actually keep you warm.” This statement, like many myths surrounding heat pumps, is not only misleading but completely unfounded.
The reality is that a correctly designed and installed heat pump system can keep homes just as warm as a traditional fossil fuel heating system—if not warmer. Heat pumps are engineered to maintain consistent, comfortable temperatures, even during the colder months. And in our region of the South East of England, where winter temperatures are often relatively mild, heat pumps are particularly effective.
Satisfaction Levels Backed by Data
We’ve found evidence from the UK and beyond which paints a very different picture from the myth. According to a comprehensive survey conducted by the charity Nesta, more than 80% of UK homeowners reported satisfaction with their heat pump’s ability to heat their living space and provide hot water. This level of satisfaction aligns closely with that of households using gas boilers, proving that heat pumps are not only capable but reliable.
Here’s what the survey showed:
- Over 80% of respondents were either “very satisfied” or “fairly satisfied” with their heat pump’s performance.
- These results were based on real experiences, demonstrating that heat pumps can deliver the comfort and reliability homeowners expect.
Similar findings have been reported across Europe. A 2022 pan-European survey revealed that 81% of heat pump users experienced an improvement in comfort after installation, dispelling any doubts about their efficacy in even colder climates. Heat Pumps are particularly popular across Scandinavia!
The Key to Optimal Performance: Quality Installation
The crucial factor in ensuring a heat pump performs optimally is its installation. Proper system design and installation by a skilled professional are essential. This includes conducting detailed heat loss calculations to select the right unit for your property, ensuring it is sized correctly to deliver consistent heat.
At Guscott, we take pride in our meticulous approach to system design and installation, providing tailored solutions that maximize comfort and efficiency in homes of all ages and types. In fact, our innovative ‘open-loop’ systems are an incredibly efficient way to heat your home while using less energy. Designed as part of a low-temperature heat pump setup, it will provide consistent, steady warmth that keeps your home cosy even in colder months. These systems work especially well with underfloor heating or correctly sized radiators, ensuring every room is evenly heated while helping to lower your energy bills and reduce your carbon footprint.
Real-World Confidence in Heat Pumps
For many homeowners considering making the switch, the data speaks volumes: heat pumps, when installed with care and expertise, are more than capable of keeping homes warm and comfortable. The consistently high satisfaction rates among users reinforce what we know from our experience at Guscott—heat pumps are a future-proof, eco-friendly solution that delivers reliable warmth, year after year.
Our Final Thoughts
As ever nowadays, it’s important to question claims you may read online and seek out reliable information when making decisions about your home’s heating system. Yes, we have a vested interest at Guscott Heating to talk positively about heat pumps but we aim to always provide honest, informed advice to help you transition confidently to a renewable, efficient heating solution, whether that be a heat pump or another alternative.
If you’re wondering whether a heat pump is the right choice for your home, don’t hesitate to reach out. Our team of friendly experts is ready to guide you through every step, from consultation to installation and beyond.
Give us a call at 01634 477023 or if you’d like to get a free estimate, simply head to our Heat pump estimate page here .

