Keep your heat pump running efficiently year-round with Guscott Heating’s expert maintenance plans. Designed specifically for homeowners in Kent, our servicing ensures your air source heat pump stays reliable, energy-efficient, and protected against unexpected breakdowns.
Our heat pump maintenance plan includes an annual service from one of our expert renewable engineers, designed to give you peace of mind that your heat pump is running at its best. Join our growing community of green energy enthusiasts and keep your home cosy year-round.
Having a heat pump service each year validates your warranty, helping you to avoid unexpected repair costs.
Regular services keep your heat pump in its best condition, helping to keep your home cosy and your energy bill lower.
A regular service will help catch minor faults before they become bigger problems; helping to prevent costly surprises and extend the lifespan of your heat pump.
Exclusive for customers who’ve had their heat pump installed by Guscott Heating Services.
Awarded The No.1 Boiler Installer In The South East 2021
Price: £22.50 p/m or £270.00 annually (prices are inclusive of VAT)
Got questions about maintaining your heat pump in Kent? Our FAQs cover everything local homeowners need to know, from servicing frequency to warranty protection and energy efficiency. Find quick, expert answers to keep your heat pump performing at its best.
Just like with a car, or even a gas boiler, you need an annual service for your warranty to be valid. If you don’t get in serviced annually you won’t be able to claim on your warranty.
We service all makes and models of air source heat pumps, so you can rest assured that yours is on our approved list.
This plan is for homeowners who are responsible for the upkeep and repair of their house or flat – whether you live there privately, or are a landlord that rents it out to others. Your heat pump must have been installed by Guscott Heating Services to qualify for our heat pump service plan.
Unfortunately, we don’t cover dedicated business premises, such as pubs, hotels, B&Bs, factories etc.
If you wish to cancel your plan, you can do so at any time by contacting us. If this is within the 28-day cancellation period, you’ll receive a full refund as long as no work has been carried out under the plan. If work has been carried out, you won’t be eligible to cancel, no refund will be due and you’ll need to pay any outstanding balance.
We’ll make 3 attempts to contact you to book an appointment, but if we’re unable to get hold of you, no refund will be due. However you can still contact us to arrange the appointment within the remaining period of your plan.
To help make life easier, we’ll remind you when your service is due. Appointments are carried out Monday to Friday, 8am to 4pm, excluding bank holidays.
Your plan is set up so that it will automatically renew every year. This is to make the process of renewing easier. We’ll send you a reminder about 4 weeks before your plan is due to renew. This will confirm the price of your plan for the next year and prompt you to check that it still meets your needs. The price of your plan may increase at renewal.
If you’d rather your plan didn’t automatically renew, you can cancel this feature when you apply. If you decide you don’t want your plan to automatically renew, you’ll need to contact us each year to renew it yourself and organise payment.
Our service plans are designed to give you complete peace of mind after your heat pump installation. We know how busy life can get and we’ve rolled out our service plan so that you have one-less thing to worry about each year. We’ll be in touch to get you booked in, so leave the legwork to us. By opting for our service plan, you’re also able to spread the cost of payment, making it more manageable.
