This Stiebel heat pump review for 2026 sets out what you actually get for your money: prices, efficiency, running costs, noise, warranty, reviews and how Stiebel Eltron compares with brands like Vaillant, NIBE, Viessmann, Daikin and Dimplex, so you can judge whether the premium is worth paying for your home.
All prices and running costs in this review are approximate 2026 guide figures. A home survey and written quote will always confirm your real cost.
Stiebel Heat Pump Review: At a Glance
Stiebel Eltron is a German manufacturer with decades of experience in heating technology, offering premium air source heat pumps designed for efficiency and long-term performance. Its reputation for engineering quality may appeal to homeowners willing to invest more upfront, although pricing and the availability of local UK installers are worth considering.
The table below summarises the key features, benefits and potential drawbacks of Stiebel Eltron heat pumps.
| What you need to know | Stiebel Eltron air source heat pump |
| Manufacturer | Stiebel Eltron, founded in 1924 in Berlin, now based in Holzminden, Germany |
| Ownership | Family owned German company |
| Heat pump experience | Making heat pumps since the 1970s |
| Main UK range | WPL series air to water heat pumps, plus newer models using R290 natural refrigerant |
| Type of heat pump | Monobloc outdoor units and split or indoor installed options, depending on model |
| Sizes available | Domestic outputs from around 5kW up to around 25kW |
| Refrigerant | Mix of R454C and R410A on older models, with R290 on the latest models |
| Efficiency rating | ErP A+++ at low flow temperatures |
| Typical efficiency (SCOP) | Around 4.2 to 5.0 at a 35°C flow temperature |
| Maximum flow temperature | Up to around 65°C to 75°C on some models |
| Unit only price | Roughly £5,000 to £10,000 depending on size |
| Installed cost before grant | Roughly £11,000 to £19,000 |
| Installed cost after £7,500 grant | Roughly £3,500 to £11,500 |
| Typical yearly running cost | Around £550 to £850 for a 3 bed home, depending on tariff |
| Noise | Generally quiet, with premium models designed for low sound levels; must meet the MCS 42dB limit |
| Warranty | Extended cover through Stiebel Eltron UK and approved installers, with conditions (check current terms) |
| Maintenance and servicing | Annual service recommended, roughly £150 to £250 a year |
| Trustpilot rating | Small number of UK reviews (see ratings section) |
| Which? rating | No dedicated Which? brand score for Stiebel Eltron heat pumps |
| Government grant | Eligible for the £7,500 Boiler Upgrade Scheme when an MCS certified model is fitted by an MCS certified installer |
| Best for | Larger detached homes, period properties, eco builds and homeowners wanting top build quality |
| Less suited to | Tight budgets, landlords seeking the lowest upfront cost and homes with no outdoor space |
Are Stiebel Heat Pumps Worth It?
Stiebel heat pumps are worth it for homeowners who value build quality, high efficiency and long term reliability, and who are happy to pay more upfront for them. For tight budgets or landlords looking for the lowest possible installation cost, a mid market or value brand will usually make more financial sense.
Stiebel Eltron began making heat pumps in the 1970s, during the oil crises that pushed parts of Europe to look for alternatives to oil heating. That gives it one of the longest heat pump track records of any brand sold in the UK, comparable with NIBE in Sweden and longer than many boiler brands that only moved into heat pumps in the last decade.
In the UK it is a smaller, more specialist name than Vaillant, Daikin or Mitsubishi, and is often chosen by installers who focus on high quality, carefully designed systems.
Pros & Cons of Stiebel Heat Pumps
| Pros | Cons |
| Decades of heat pump experience and a strong reputation for German engineering | Higher upfront cost than most rivals, including Daikin, Mitsubishi and Samsung |
| High efficiency, with SCOPs up to around 5 on some models | Smaller UK installer network than Vaillant, Worcester Bosch or Daikin |
| Higher flow temperatures on some models, helpful for older homes with existing radiators | Fewer UK owner reviews and no dedicated Which? brand score |
| Newer models use R290 natural refrigerant | Range and model names can be confusing compared with simpler line ups |
| Built for long service life, with robust components | Spare parts can take longer to source than for mass market brands |
| Quiet operation on premium models | Smart controls less tightly linked to tariffs than Aira or Octopus Cosy 6 |
| Wide output range, including larger units for big homes | Overkill for small, well insulated homes on a budget |
Is a Stiebel Heat Pump Right For Your Property?
Choose Stiebel if…
- You want a premium, long lasting heat pump and are willing to pay more for it
- You live in a larger detached home or an older property that needs higher flow temperatures
- You want a heat pump using a natural refrigerant such as R290
- You are building or renovating an eco home and want top efficiency
- Your installer has real experience designing and fitting Stiebel Eltron systems
- You plan to stay in your home for many years and want the system to last
Do Not Choose Stiebel If…
- Keeping the upfront cost as low as possible is your main priority
- You are a landlord looking for the most affordable way to upgrade several properties
- You want the biggest possible UK network of engineers on your doorstep
- You want a simple all in one heat pump, app and tariff deal like Aira or Octopus offer
- Your home is small and well insulated, where a value brand would do the same job for less
- You have no outdoor space for the unit
Is a premium heat pump the right investment for your home? Guscott Heating provides air source heat pump installation across Kent and the wider South East England region. Get in touch today for a heat pump estimate tailored to your location.
Which Stiebel Heat Pump Models Are Available?
The Stiebel heat pump models available in the UK are mainly from the WPL range of air to water heat pumps, alongside newer models that use R290 natural refrigerant, in domestic outputs from around 5kW up to around 25kW. Exact models and names change over time, so your installer will confirm which current Stiebel Eltron units suit your home and are MCS certified.
WPL air to water heat pumps
The WPL family has been Stiebel Eltron’s core air source range for many years. It includes outdoor monobloc units and versions designed to work with an indoor hydraulic module that controls the heating and hot water. These units are known for robust construction and strong performance in cold weather.
Newer R290 models
Stiebel Eltron’s latest generation of air source heat pumps uses R290, a natural refrigerant with a far lower climate impact than older refrigerants. R290 also allows higher flow temperatures, which can make it easier to keep some existing radiators in older homes. This puts Stiebel alongside Vaillant, Viessmann and Samsung, which also offer R290 heat pumps in the UK.
Indoor modules and cylinders
Many Stiebel systems pair the outdoor unit with an indoor module or an integrated cylinder unit that holds the controls, pumps and hot water storage in one cabinet. This can save space and make the installation look neat in a utility room or garage.
What a full Stiebel system includes
- The outdoor heat pump unit
- An indoor hydraulic module or integrated cylinder unit
- A heat pump hot water cylinder, if not integrated
- A controller, with internet connectivity on many models
- A system filter, valves and frost protection
- Upgraded radiators or underfloor heating where needed
How the range compares
Stiebel’s range sits in the premium bracket with NIBE, Viessmann and Vaillant. It is broader than the simple monobloc ranges from Baxi, Ideal or Grant, and more engineering focused than value brands such as Haier, Hisense, Gree and Midea. Dimplex, part of the Irish Glen Dimplex group, and York, the American heating and cooling brand, also sell air to water heat pumps in the UK, but neither has Stiebel’s long heat pump pedigree in the domestic market.
Are Stiebel Heat Pumps Efficient?
Stiebel heat pumps are among the more efficient air source heat pumps on the UK market, typically carrying an ErP A+++ rating and a seasonal efficiency (SCOP) of around 4.2 to 5.0 at a 35°C flow temperature. That means a well designed Stiebel system can deliver four to five units of heat for every unit of electricity it uses.
Efficiency in everyday terms
A heat pump moves heat from the outside air into your home rather than burning fuel. Because most of that heat comes from the air for free, a heat pump can produce several times more heat than the electricity it consumes.
- COP is a snapshot of efficiency at one outdoor temperature.
- SCOP is the average over a full heating season, and is the fairest way to compare brands.
Built for cold climates
Stiebel Eltron developed many of its heat pumps for German and Scandinavian winters, which are far harsher than ours. Its units are designed to keep working efficiently in deep cold, which means they have plenty in reserve for a Kent winter, where average temperatures across much of the county sit around 5°C to 7°C.
High temperature capability
Some Stiebel models can produce water at around 65°C to 75°C. Running at these temperatures is always less efficient than running cooler, but the ability helps in older homes where replacing every radiator is not practical. It also makes hot water heating easier.
Real world efficiency
Lab figures are measured in ideal conditions. The Electrification of Heat trial, run by Energy Systems Catapult across roughly 750 UK homes, found a median seasonal efficiency of around 2.8, with well designed systems doing much better. A premium unit like a Stiebel only delivers its full potential when it is sized correctly and set up to run at low flow temperatures most of the time.
How Stiebel compares on efficiency
Stiebel sits near the top of the efficiency table alongside the Vaillant aroTHERM plus, NIBE and Viessmann Vitocal, which also quote SCOPs close to 5 on their best models. The Mitsubishi Ecodan, Daikin Altherma 3 and Samsung EHS Mono usually quote figures in the mid 4s.
Mid market and value brands such as Baxi, Ideal, Grant, Hisense, Haier, Gree and Midea typically quote around 4.0 to 4.5, while the Octopus Cosy 6 and Panasonic Aquarea sit in a similar range.
How Much Does a Stiebel Heat Pump Cost?
A Stiebel heat pump costs roughly £11,000 to £19,000 fully installed before any grant, and around £3,500 to £11,500 after the £7,500 Boiler Upgrade Scheme grant. The outdoor unit and indoor module together usually cost £5,000 to £10,000, placing Stiebel Eltron firmly at the premium end of the market.
| Stiebel Eltron size (approx.) | Typically suits | Unit and indoor module (approx.) | Fully installed before grant (approx.) | After £7,500 BUS grant (approx.) |
| Around 5kW to 7kW | 2 to 3 bed homes, eco builds and well insulated semis | £5,000 to £6,500 | £11,000 to £13,500 | £3,500 to £6,000 |
| Around 8kW to 10kW | Typical 3 to 4 bed homes | £6,000 to £7,500 | £12,500 to £15,000 | £5,000 to £7,500 |
| Around 12kW to 15kW | Larger 4 to 5 bed detached homes | £7,000 to £8,500 | £14,000 to £17,000 | £6,500 to £9,500 |
| Around 18kW to 25kW | Very large homes, farmhouses and period properties | £8,500 to £10,000 | £16,000 to £19,000 | £8,500 to £11,500 |
Guide prices only. Exact models, sizes and your final cost will be confirmed after a survey.
What you are paying for
The higher price reflects German engineering, high quality components and premium features such as higher flow temperatures and low noise designs. Some homes also need fewer radiator upgrades thanks to the higher temperature capability, which can narrow the price gap slightly.
Other costs in a typical install
- Hot water cylinder or integrated unit: usually £1,500 to £2,500 for a premium cylinder
- Radiator upgrades: around £250 to £500 per radiator, fitted
- Pipework and electrics: varies with the age and layout of the home
- Labour, commissioning and MCS certification
How Stiebel pricing compares
Stiebel Eltron sits with NIBE, Viessmann and Vaillant at the top of the price range. Daikin, Mitsubishi, Samsung, Panasonic, LG and Hitachi are usually cheaper, and UK boiler brands such as Worcester Bosch, Baxi, Ideal and Grant sit in the mid range. Dimplex and York are typically mid priced, while Haier, Hisense, Gree and Midea are the most affordable. Octopus Energy and Aira advertise low package prices, but those are bundled deals rather than a choice of brand.
Boiler Upgrade Scheme
The Boiler Upgrade Scheme gives £7,500 off an air source heat pump in England and Wales, claimed by your MCS certified installer. The specific Stiebel Eltron model must also be MCS certified. Homeowners and landlords qualify if the property has a valid EPC with no outstanding loft or cavity wall insulation recommendations and the heat pump replaces fossil fuel or direct electric heating. On a premium system, the grant makes a big difference, cutting the installed cost by roughly 40% to 70% depending on the size of the system. The scheme runs until 2028.
0% VAT
Heat pump installations currently carry 0% VAT until 31 March 2027.
How Much Does It Cost to Run a Stiebel Heat Pump?
It costs around £550 to £800 a year to run a Stiebel heat pump in a typical 3 bed Kent home, and roughly £680 to £980 in a larger 4 bed detached house, depending on your tariff. Thanks to its higher efficiency, a well designed Stiebel system can run slightly cheaper than many mid market heat pumps in the same home.
The table below compares a premium system achieving a real world SCOP of 4.0 with a typical system achieving 3.5, in a larger home needing around 15,000kWh of heat a year.
| Heating system | Efficiency assumed | On a heat pump tariff (around 18p/kWh) | On a standard tariff (around 26p/kWh) |
| Stiebel Eltron, well designed | SCOP 4.0 | around £680 | around £980 |
| Typical mid market heat pump | SCOP 3.5 | around £770 | around £1,110 |
| Gas boiler | 90% at around 6.3p/kWh | around £1,050 plus standing charge | around £1,050 plus standing charge |
| Oil boiler | 85% at around 7p/kWh | around £1,240 | around £1,240 |
| LPG boiler | 85% at around 8p/kWh | around £1,410 | around £1,410 |
Approximate figures based on typical 2026 energy prices.
Weighing extra efficiency against upfront cost
In this example, the more efficient system saves around £90 to £130 a year. If a Stiebel costs £3,000 more to install than a mid market alternative, it could take 20 years or more to recover the difference through lower bills alone. That is why most people choose Stiebel for its build quality, long service life and comfort, rather than purely for savings.
Biggest wins for off gas homes
Around 4 million UK homes are not on the gas grid. Rural Kent, including the Weald, the Kent Downs and the Romney Marsh, has many larger homes heated by oil or LPG, and these often see the biggest drop in running costs after switching to a heat pump.
Keeping running costs low
- Choose a heat pump or time of use tariff
- Run the heating steadily rather than switching it on and off
- Keep the flow temperature as low as comfort allows, even if your unit can go higher
- Pair the system with solar panels
- Close your gas account if you no longer need it, saving around £110 to £130 a year in standing charges
What Is Involved in Installing a Stiebel Heat Pump?
Installing a Stiebel heat pump involves a detailed survey, a room by room heat loss calculation, siting the outdoor unit, fitting an indoor module or cylinder, upgrading radiators where needed and commissioning the system. A typical installation takes 3 to 5 working days, with larger or more complex homes taking a little longer.
Survey and heat loss calculation
Your installer measures every room and checks insulation, glazing, walls and floors to work out how much heat your home loses on a cold day. This MCS required step decides the right Stiebel model and size, and shows which radiators can stay and which need upgrading.
Planning permission
Most air source heat pumps in England count as permitted development, so you normally do not need planning permission. Recent changes in England relaxed the old one metre boundary rule. Listed buildings need consent, and conservation areas in places like Canterbury, Faversham, Sandwich, Tenterden and Rye may need extra care with siting. Stiebel’s premium units are often chosen for period homes in these areas because of their higher temperature capability and quiet running.
Fitting the system
The outdoor unit sits on a solid base or wall brackets. Inside, the old boiler is removed and the indoor module or cylinder is installed, along with any radiator or pipework upgrades. Split systems need an F gas certified engineer for the refrigerant connections.
Commissioning and handover
Your installer fills and balances the system, sets up the controls, registers the warranty and shows you how to get the best from it. You should also receive an MCS certificate, which you need for the Boiler Upgrade Scheme.
How Noisy Is a Stiebel Heat Pump?
A Stiebel heat pump is generally quiet, with Stiebel Eltron’s premium models designed specifically for low sound levels and smooth, steady running. In most gardens you will hear little more than a soft hum, and from inside the house it is usually silent.
The 42dB rule
For permitted development and MCS certification, noise at your nearest neighbour’s window must not exceed 42 decibels. Your installer checks this during the survey. In terraced streets in Rochester, Faversham or Broadstairs, a quieter unit like a premium Stiebel can make it easier to find a suitable position.
What you may hear
- A gentle fan and compressor hum while heating
- Slightly more sound on very cold days when the unit runs harder
- A brief whoosh during defrost cycles, which is normal
How Stiebel compares on noise
Stiebel Eltron is one of the stronger performers on noise, alongside the Vaillant aroTHERM plus and Viessmann’s Quiet Mark models. Mitsubishi, Panasonic and Samsung also offer good low noise modes, while value brands such as Gree, Haier, Hisense and Midea are usually a little louder. Dimplex and York units sit somewhere in the middle.
Tips for a quiet installation
- Position the unit away from bedroom windows on both sides of the fence
- Avoid enclosed corners and narrow passageways that echo
- Use a solid base and anti vibration mounts
- Use any night or quiet mode settings
What Maintenance Does a Stiebel Heat Pump Need?
A Stiebel heat pump needs a professional service once a year, typically costing £150 to £250, plus a few simple checks you can do yourself. Regular servicing keeps the system at peak efficiency and is usually a condition of the extended warranty.
What an annual service covers
- Cleaning the outdoor coil and checking the fan and casing
- Cleaning the system filter and checking water pressure
- Testing frost protection and any antifreeze levels
- Checking the indoor module, cylinder and safety valves
- Inspecting wiring, sensors and controls
- Checking refrigerant connections on split systems
- Downloading performance data and updating software where available
Easy checks at home
Keep leaves, plants and snow away from the outdoor unit, leaving around 30cm of space around it. If the controller shows a fault message, note it down before calling your installer.
Finding the right engineer
Because Stiebel Eltron is a specialist brand in the UK, fewer engineers in Kent are trained on it compared with Worcester Bosch, Vaillant, Baxi, Ideal or Daikin. NIBE and Viessmann are in a similar position, relying on specialist installers. Choosing an installer who will service your system for years is the best way to avoid delays.
Coastal properties
Salt air in places like Deal, Folkestone, Whitstable and Herne Bay can wear the outdoor coil faster. Ask about coastal protection options and rinse the unit gently with fresh water every few months.
Built for the long haul
Stiebel Eltron’s reputation for robust components means that, with regular servicing, its heat pumps are designed to keep running reliably for many years. That longevity is a big part of what you are paying for with a premium brand.
What Warranty Comes With a Stiebel Heat Pump?
The warranty that comes with a Stiebel heat pump is a manufacturer warranty from Stiebel Eltron UK, with extended cover available when the system is fitted by an approved installer, registered and serviced every year. Terms and lengths can change and may differ between models, so always ask your installer to confirm the current warranty in writing before you go ahead.
What is usually covered
- Manufacturing faults in the outdoor unit and Stiebel Eltron supplied parts
- Repairs or replacement of covered components
- Technical support from Stiebel Eltron UK
What is usually excluded
- Faults caused by poor installation or system design
- Frost, storm, flood or accidental damage
- Problems linked to missed annual services
- Parts made by other manufacturers
Questions to ask
- How many years of cover come with the model I am being quoted?
- Does it cover parts and labour, or parts only?
- What do I need to do to keep the extended warranty valid?
- Who handles claims: the installer or Stiebel Eltron UK?
How Stiebel’s warranty compares
Vaillant offers up to 10 years on the aroTHERM plus through approved installers, Grant and Ideal offer up to 7 years, and Daikin and Mitsubishi typically offer around 5 to 7 years through their schemes. NIBE and Viessmann offer extended cover through their own installer networks. Value brands such as Haier, Hisense, Gree and Midea usually rely on distributor led arrangements. Compare the conditions, not just the number of years.
The installer’s guarantee
All MCS certified installers must belong to a recognised consumer code and provide a workmanship guarantee, which covers the installation itself. With a premium system, a skilled installer standing behind the work is just as important as the manufacturer warranty.
Which Property Types Are Stiebel Heat Pumps Best Suited For?
Stiebel heat pumps are best suited to larger detached homes, period and older properties, eco builds and self builds, and any home where the owner wants premium build quality and plans to stay for the long term. They can work in typical semis too, but the extra cost is harder to justify there.
Large detached homes
Big family homes around Sevenoaks, Tunbridge Wells, Westerham and Cranbrook often have higher heat demand, and Stiebel’s larger outputs and strong cold weather performance suit them well.
Period and older homes
Victorian villas in Canterbury, Georgian townhouses in Faversham and oast houses or farmhouses across the Weald can be harder to heat. Stiebel models with higher flow temperature capability can help, sometimes reducing the number of radiators that need replacing. Insulation improvements will still make a big difference, and listed buildings need consent.
Eco builds and self builds
If you are building a highly insulated new home or carrying out a deep retrofit, a high efficiency Stiebel system pairs well with underfloor heating, solar panels and mechanical ventilation. Stiebel Eltron is popular with eco builders across Europe for this reason.
Off gas rural homes
Rural homes on oil or LPG across the Kent Downs, the Weald and the Romney Marsh can benefit from Stiebel’s robust design and higher temperature options, especially larger properties with high heat loss. Grant and NIBE are also strong choices for these homes.
Typical semis and terraces
A Stiebel heat pump will work well in a standard 3 bed semi in Maidstone or Ashford, but a mid market brand such as Daikin, Mitsubishi, Samsung, Dimplex or Baxi may do a similar job for less.
Rental properties
For landlords, Stiebel’s higher price can be harder to recover. The government has confirmed plans for privately rented homes in England to reach EPC band C by 2030, and value brands like Hisense, Haier or Midea may be a more cost effective route for a portfolio. That said, a long lasting system can mean fewer breakdowns and call outs, which some landlords value highly.
Less suitable homes
Homes with no outdoor space are not suitable, and very small homes on a tight budget will usually get better value elsewhere.
What Are the Ratings for Stiebel Heat Pumps?
The ratings for Stiebel heat pumps in the UK are limited but generally positive, with only a small number of UK Trustpilot reviews and no dedicated Which? brand score. Stiebel Eltron has a strong reputation among specialist installers and in its home market of Germany, but fewer UK homeowners have shared reviews online.
Trustpilot rating
Stiebel Eltron UK has a much smaller Trustpilot presence than household names such as Worcester Bosch, Baxi, Octopus Energy or Aira. Many UK owners deal directly with their specialist installer, so feedback tends to appear on installer review pages instead. Where owners do comment, they often mention quality, reliability and quiet running, while complaints usually relate to waiting for parts or individual installations.
When researching Stiebel, it helps to:
- Read your installer’s reviews, since they will handle most of your aftercare
- Ask for references from other Stiebel Eltron customers in your area
- Treat a small number of reviews with caution, good or bad
Which? rating
Which? rates heat pump brands through surveys of UK owners, looking at reliability and satisfaction. Brands with many UK owners, such as Mitsubishi, Daikin, Vaillant and Samsung, are the most likely to be featured. Stiebel Eltron does not yet have enough UK heat pump owners for a dedicated Which? score, so independent UK consumer data is limited.
What installers say
Among UK heat pump specialists, Stiebel Eltron is widely seen as a high quality, well engineered brand, comparable with NIBE and Viessmann. The main reservations raised in the trade are the higher price and a smaller UK support network than the biggest brands, rather than concerns about the products themselves.
Can a Stiebel Heat Pump Work With Solar Panels and Smart Tariffs?
A Stiebel heat pump can work with solar panels, home batteries and smart time of use tariffs, and Stiebel Eltron designs many of its systems with renewable energy in mind. Combining a heat pump with solar is especially effective in Kent, one of the sunniest counties in the UK.
Solar panels
Solar panels produce the most electricity from spring to autumn, when the heat pump is mainly heating hot water. Many Stiebel systems can be set up to boost hot water heating when your panels are generating, so more of your heating runs on your own free electricity.
Home batteries
A battery stores cheap off peak or spare solar electricity and releases it when the heat pump needs it, cutting the amount you buy from the grid at peak rates.
Smart tariffs
Many suppliers now offer heat pump or time of use tariffs with cheaper rates at certain times. A Stiebel system can be scheduled to do more of its heating and hot water during those cheaper windows.
Controls and connectivity
Many Stiebel Eltron heat pumps can be connected to the internet for remote control and monitoring through Stiebel’s own app and gateway. The controls are thorough and well suited to fine tuning, though some homeowners find them less simple than consumer focused apps. The Octopus Cosy 6 links directly with the Octopus app and Cosy tariff, Aira bundles its own app and energy plan, Samsung uses SmartThings, LG uses ThinQ and Panasonic offers Aquarea Smart Cloud.
Ready for a Free Heat Pump Estimate From Guscott Heating?
Considering a premium Stiebel Eltron heat pump for your home? Guscott Heating offers free online heat pump estimates to help you understand the likely installation costs and decide which system best suits your property.
If you are comparing Stiebel Eltron with other brands, we can help you explore your options and find a heating solution that balances performance, energy efficiency and long-term value.
Request your free online heat pump estimate today and discover the options available for your property.
We provide expert air source heat pump installation across Kent and the wider South East of England, including Maidstone, Canterbury, Ashford, Tunbridge Wells, Sevenoaks, Westerham, Tonbridge, Cranbrook, Tenterden, Dartford, Gravesend, the Medway towns, Folkestone, Hythe, Dover, Deal, Thanet, Whitstable, Herne Bay, Faversham and Sittingbourne, as well as surrounding areas of East Sussex and Surrey.
Whether you are a homeowner investing in a long-term heating solution or a landlord exploring energy-efficient upgrades for your properties, our team can help you find the right option for your needs.
Frequently Asked Questions
Where are Stiebel heat pumps made?
Stiebel heat pumps are made mainly in Germany, at Stiebel Eltron’s production sites including its headquarters in Holzminden, with other manufacturing in Europe. This in house European production is part of why the brand is associated with high build quality, and it sets Stiebel apart from brands that rely on factories in Asia.
Does Stiebel Eltron make hot water only heat pumps?
Yes, Stiebel Eltron makes hot water heat pumps that heat only your domestic hot water, not your radiators. These units combine a small heat pump with a hot water cylinder and can replace an immersion heater, often in a garage or utility room. They are not eligible for the £7,500 Boiler Upgrade Scheme grant, which only covers heat pumps that provide space heating.
Can a Stiebel heat pump cool my home in summer?
Some Stiebel heat pumps can cool your home in summer by running in reverse, but only if the model supports it and your system has suitable emitters, such as underfloor heating with the right controls or fan coil units. Standard radiators cannot provide cooling. Ask your installer whether a reversible model makes sense for your home.
Can I connect a Stiebel heat pump to existing underfloor heating?
Yes, you can usually connect a Stiebel heat pump to existing wet underfloor heating, and it is one of the most efficient ways to run one. Underfloor heating spreads warmth at low water temperatures, which suits heat pumps perfectly. Your installer will check the pipe spacing, floor type and controls to make sure the system can deliver enough heat.
How long does a Stiebel heat pump last?
A Stiebel heat pump typically lasts 15 to 20 years or more when it is installed well and serviced every year. Premium components and robust construction help it reach the upper end of that range. By comparison, gas boilers usually last 10 to 15 years.
